Virtual Rewards & Refund Policy

Last updated: March 21, 2026

This policy explains how virtual rewards, coins, and any in-app benefits function within ParkLive.

This Policy is part of and incorporated into the ParkLive Terms of Service. If there is any conflict between this Policy and the Terms of Service, the Terms of Service control to the maximum extent permitted by law.

1. Nature of Virtual Rewards

• Coins and rewards are virtual items with no real-world monetary value
• They are not currency, electronic money, or financial instruments
• They do not represent stored value or ownership rights

2. No Cash Value

Virtual rewards cannot be:

• Redeemed for real money
• Transferred between users unless explicitly allowed
• Exchanged outside the ParkLive ecosystem

3. No Guarantee

ParkLive does not guarantee:

• Availability of rewards
• Accuracy of reward calculations
• Permanent retention of any virtual balance

4. Modification and Removal

We may at any time:

• Adjust, reset, or remove rewards
• Change reward mechanics
• Invalidate rewards obtained through abuse or error

5. Abuse and Fraud

Rewards obtained through:

• Fake signals
• Automation or bots
• Multiple accounts
• Exploits or bugs

may be removed without notice.

6. Refund Policy

To the extent permitted by law:

• All purchases of virtual items are final
• No refunds will be provided for used or unused virtual rewards

7. Service Dependency

Virtual rewards exist only within the ParkLive service. If the service is modified, suspended, or discontinued, rewards may be lost without compensation.

8. No Liability and No Compensation

To the maximum extent permitted by law, ParkLive is not liable for any loss, reduction, suspension, reset, cancellation, or unavailability of virtual rewards, including where caused by moderation, anti-abuse controls, fraud prevention, technical issues, outages, account restrictions, or service changes.

You have no right to compensation, reimbursement, damages, or substitute value for virtual rewards, account status, streaks, points, or similar in-app indicators.

9. No Third-Party Beneficiaries

This Policy does not create rights for any third party. Only you and ParkLive may enforce this Policy, subject to applicable law.

10. Contact

Legal: business@parklive.app
Support: support@parklive.app

Effective Date: March 21, 2026