This Privacy Policy explains how ParkLive collects, uses, stores, shares, and protects personal data when you use the ParkLive mobile application, website, and related services.
ParkLive is a community-driven parking app that helps drivers find parking opportunities based on user-generated signals and confirmations. By using ParkLive, you acknowledge that you have read this Privacy Policy.
ParkLive is operated by Shamshyn Oleksandr in Spain. For privacy or legal inquiries, contact business@parklive.app.
For the purposes of applicable data protection law, including the General Data Protection Regulation (GDPR), ParkLive acts as the controller of your personal data for the processing described in this Privacy Policy, except where another party is expressly identified as a separate controller.
We may collect the following account-related information:
Your location data may be used for the following purposes:
Important:
We may collect usage and operational data, such as:
Some usage and operational data may be linked to your account where needed to provide the service, investigate abuse, maintain rewards, resolve disputes, ensure platform security, or respond to support requests.
We may automatically collect basic technical information such as:
The ParkLive mobile app uses on-device local storage to keep you signed in and to remember your settings and app state. Our website may use strictly necessary cookies and similar technologies required for the site to function and to remember your preferences.
Where required by applicable law (such as the EU ePrivacy rules), any non-essential cookies or similar technologies are used only with your consent, which you can manage or withdraw through the cookie controls provided on the website or through your browser or device settings. Disabling certain storage or cookies may limit functionality.
Where GDPR applies, we process personal data on one or more of the following legal bases:
We may use your information to:
We may use automated systems to help calculate signal freshness, reputation indicators, confidence scores, anti-abuse flags, or reward integrity checks.
These systems are intended to support service quality, moderation, and fraud prevention. They are not intended to make decisions producing legal effects or similarly significant effects solely by automated means.
When you create or confirm a parking signal, certain information may be visible to other users, including:
We do not intentionally display publicly:
ParkLive relies in part on information submitted by users. Parking signals, confirmations, and related content are user-generated and may be incomplete, inaccurate, delayed, misleading, or outdated.
We do not guarantee the accuracy, completeness, or availability of user-generated parking information. Users remain responsible for the information they submit, subject to applicable law.
We may share information with third-party service providers only where reasonably necessary to operate, secure, improve, or support ParkLive.
We may disclose information where reasonably necessary to:
If ParkLive is involved in a merger, acquisition, financing, asset sale, or restructuring, relevant data may be disclosed or transferred as part of that process, subject to applicable law.
We do not currently sell your personal data to third parties.
We do not currently share location data with advertisers for targeted advertising.
Your personal data may be processed in countries outside the European Economic Area (EEA), including where our service providers or their infrastructure operate.
Where required by applicable law, we rely on appropriate safeguards for such transfers, such as Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.
No method of transmission, storage, or security control is completely secure. We work to protect your data, but we cannot guarantee absolute security.
Depending on your location and applicable law, you may have the right to:
These rights are not absolute and may be limited by applicable law. For example, we may decline or limit a request where we cannot verify your identity, where the request is unlawful or disproportionate, or where retention is required for legal obligations, security, fraud prevention, dispute resolution, or defense of legal claims.
To exercise these rights, contact support@parklive.app or business@parklive.app.
You may request account deletion or an export of eligible personal data by contacting support@parklive.app.
We may take reasonable steps to verify your identity before processing such requests.
To the extent permitted by law, we may refuse, defer, or charge a reasonable fee for requests that are manifestly unfounded, excessive, repetitive, or technically disproportionate.
Following deletion, we may retain minimal records where required for legal compliance, security, fraud prevention, backup integrity, audit purposes, or defense of legal claims.
We may use technical and organizational measures to detect and prevent fraud, spam, manipulation of parking signals, abuse of rewards, fake accounts, automated misuse, and other harmful activity.
This may include rate limiting, account review, content moderation, temporary restrictions, reward invalidation, or account suspension, subject to applicable law and our Terms of Service.
ParkLive is intended for adult drivers and is not directed to children. You must be at least 18 years old to use the service, and where a higher minimum age applies under your local law (for driving or for providing valid consent), you must meet that higher age.
We do not knowingly collect personal data from anyone below these ages. If we become aware that we have collected such data, we will take reasonable steps to delete it. If you believe a minor has provided us with personal data, please contact support@parklive.app.
We may update this Privacy Policy from time to time. When we do, we may update the effective date and provide notice through the app, website, email, or other reasonable means where appropriate.
Continued use of ParkLive after the updated policy becomes effective means you acknowledge the updated Privacy Policy to the extent permitted by applicable law.