Privacy Policy

Last updated: March 21, 2026

Policy version: 2.0

ParkLive is a community-driven parking app that helps drivers find parking opportunities based on user-generated signals and confirmations. By using ParkLive, you acknowledge that you have read this Privacy Policy.

ParkLive is operated by Shamshyn Oleksandr in Spain. For privacy or legal inquiries, contact business@parklive.app.

1. Who We Are

For the purposes of applicable data protection law, including the General Data Protection Regulation (GDPR), ParkLive acts as the controller of your personal data for the processing described in this Privacy Policy, except where another party is expressly identified as a separate controller.

2. Information We Collect

2.1 Account Information

We may collect the following account-related information:

• Email address – for authentication and communication
• Display name – optional, for personalization
• Google OAuth profile data – if you sign in with Google, such as your email address, name, and profile image, depending on the permissions you grant

2.2 Location Data

Your location data may be used for the following purposes:

• Showing parking signals near you
• Allowing you to create parking departure signals
• Calculating approximate distances between you and signals
• Detecting your city or general area to support core app features

Important:

• Your current location is collected only when the app is actively in use and the relevant feature is being used
• We do not currently track your location continuously in the background for behavioral profiling or advertising purposes
• We do not currently sell your location data to third parties
• We do not currently store long-term location history beyond what is necessary for service operation, fraud prevention, security, dispute handling, backups, or legal compliance
• You can control location permissions through your device settings, but disabling permissions may limit or disable core app functionality

2.3 Usage Data

We may collect usage and operational data, such as:

• Parking signals you create
• Parking confirmations you submit
• Screen views, feature interactions, and session events
• Reward-related events, coin balance changes, and transaction logs
• Reports, moderation events, and abuse-related activity

Some usage and operational data may be linked to your account where needed to provide the service, investigate abuse, maintain rewards, resolve disputes, ensure platform security, or respond to support requests.

2.4 Device and Technical Information

We may automatically collect basic technical information such as:

• Operating system and device model
• App version
• Language and region settings
• Crash logs, error logs, and performance diagnostics
• IP address or equivalent network metadata where technically required

3. Legal Basis for Processing

Where GDPR applies, we process personal data on one or more of the following legal bases:

• Contract performance – to create and manage your account and provide the ParkLive service
• Consent – for example, where location permission is required or where optional features depend on your authorization
• Legitimate interests – including app improvement, abuse prevention, account security, fraud detection, moderation, analytics, and enforcing our terms
• Legal obligations – where we must comply with applicable law, lawful requests, accounting obligations, or regulator requirements

4. How We Use Your Information

We may use your information to:

• Provide the core ParkLive functionality
• Authenticate your access and manage your account
• Enable user-generated parking signals and confirmations
• Maintain your coin balance, reward history, and anti-abuse controls
• Provide customer support
• Monitor service quality, performance, and reliability
• Detect fraud, spam, manipulation, and misuse of the platform
• Enforce our Terms of Service and community rules
• Comply with legal obligations and respond to lawful requests

5. Automated Processing and Profiling

We may use automated systems to help calculate signal freshness, reputation indicators, confidence scores, anti-abuse flags, or reward integrity checks.

These systems are intended to support service quality, moderation, and fraud prevention. They are not intended to make decisions producing legal effects or similarly significant effects solely by automated means.

6. Publicly Visible Information

When you create or confirm a parking signal, certain information may be visible to other users, including:

• Signal location
• Approximate creation time or freshness
• Signal status or community confirmation state
• Confidence or reliability indicator tied to platform logic

We do not intentionally display publicly:

• ❌ Your email address
• ❌ Your authentication credentials
• ❌ Your full location history
• ❌ Your private support communications
• ❌ Direct identifiers beyond what is necessary for the service

7. User-Generated Content Disclaimer

ParkLive relies in part on information submitted by users. Parking signals, confirmations, and related content are user-generated and may be incomplete, inaccurate, delayed, misleading, or outdated.

We do not guarantee the accuracy, completeness, or availability of user-generated parking information. Users remain responsible for the information they submit, subject to applicable law.

8. Sharing of Information

8.1 Service Providers and Infrastructure

We may share information with third-party service providers only where reasonably necessary to operate, secure, improve, or support ParkLive.

• Supabase – database, backend, authentication, and infrastructure services
  • Purpose: hosting, storage, authentication, backend operations
• Mapbox – map display and location-related services
  • Purpose: map rendering, geospatial functionality, tile delivery
• Google – authentication provider, where you choose Google sign-in
  • Purpose: login and identity verification

8.2 Legal and Safety Disclosures

We may disclose information where reasonably necessary to:

• Comply with applicable law or lawful requests
• Protect our rights, users, or the public
• Investigate fraud, abuse, spam, or security incidents
• Enforce our agreements or platform rules
• Establish, exercise, or defend legal claims
• Work with legal counsel, auditors, insurers, or professional advisors

8.3 Business Transfers

If ParkLive is involved in a merger, acquisition, financing, asset sale, or restructuring, relevant data may be disclosed or transferred as part of that process, subject to applicable law.

9. What We Do Not Sell

We do not currently sell your personal data to third parties.

We do not currently share location data with advertisers for targeted advertising.

10. International Data Transfers

Your personal data may be processed in countries outside the European Economic Area (EEA), including where our service providers or their infrastructure operate.

Where required by applicable law, we rely on appropriate safeguards for such transfers, such as Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.

11. Security of Your Information

11.1 Technical Measures

• Encryption in transit using HTTPS/TLS where supported
• Access controls and authentication protections
• Database restrictions such as Row Level Security where implemented
• Logging, monitoring, and abuse-detection controls

11.2 Organizational Measures

• Restricted internal access on a need-to-know basis
• Security reviews and operational controls where practical
• Incident response and breach handling procedures

No method of transmission, storage, or security control is completely secure. We work to protect your data, but we cannot guarantee absolute security.

12. Data Retention

12.1 Parking Signals

• Active parking signals typically expire automatically after a short configured TTL
• Expired signals may no longer be shown as active in the app
• Limited expired signal records may be retained for analytics, abuse prevention, support, dispute handling, backup, security, or legal compliance

12.2 Account Data

• We generally retain account data while your account remains active
• Following a valid deletion request, we will delete or de-identify eligible personal data within a commercially reasonable period, unless retention is required for legal obligations, security, fraud prevention, backup integrity, dispute resolution, or legitimate operational needs

12.3 Logs and Security Data

• Security, moderation, anti-fraud, and diagnostic logs may be retained for a limited period as reasonably necessary to protect the service

13. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of eligible data
• Restrict or object to certain processing
• Request portability of eligible data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a competent supervisory authority

These rights are not absolute and may be limited by applicable law. For example, we may decline or limit a request where we cannot verify your identity, where the request is unlawful or disproportionate, or where retention is required for legal obligations, security, fraud prevention, dispute resolution, or defense of legal claims.

To exercise these rights, contact support@parklive.app or business@parklive.app.

14. Account Deletion and Data Export

You may request account deletion or an export of eligible personal data by contacting support@parklive.app.

We may take reasonable steps to verify your identity before processing such requests.

To the extent permitted by law, we may refuse, defer, or charge a reasonable fee for requests that are manifestly unfounded, excessive, repetitive, or technically disproportionate.

Following deletion, we may retain minimal records where required for legal compliance, security, fraud prevention, backup integrity, audit purposes, or defense of legal claims.

15. Abuse Prevention and Platform Integrity

We may use technical and organizational measures to detect and prevent fraud, spam, manipulation of parking signals, abuse of rewards, fake accounts, automated misuse, and other harmful activity.

This may include rate limiting, account review, content moderation, temporary restrictions, reward invalidation, or account suspension, subject to applicable law and our Terms of Service.

16. Children’s Privacy

ParkLive is not directed to children under the minimum age permitted by applicable law to use the service without parental or guardian consent. We do not knowingly collect personal data from children in violation of applicable law. If we become aware of such collection, we will take reasonable steps to delete the information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we may update the effective date and provide notice through the app, website, email, or other reasonable means where appropriate.

Continued use of ParkLive after the updated policy becomes effective means you acknowledge the updated Privacy Policy to the extent permitted by applicable law.

18. Contact Us

• Operator: Shamshyn Oleksandr
• Country: Spain
• Legal & Privacy Email: business@parklive.app
• Support Email: support@parklive.app

We aim to respond to valid privacy requests within a reasonable period and, where applicable law requires, within the legally required time.

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Last Updated: March 21, 2026

Effective Date: March 21, 2026

Policy Version: 2.0