Acceptable Use Policy

Last updated: March 21, 2026

Version: 1.0

This Policy applies to all users of ParkLive, including anyone who accesses or uses the mobile application, website, APIs, support channels, reward systems, maps, or related services.

This Policy is incorporated into and forms part of the ParkLive Terms of Service. Violations may result in warnings, content removal, reward invalidation, feature restrictions, suspension, or permanent account termination.

1. Purpose

ParkLive is a community-driven service that depends on trustworthy user-generated parking signals and fair platform participation. To keep the service safe and reliable, users must not engage in fraud, manipulation, spam, deception, unlawful conduct, or technical abuse.

2. You Must Not Misuse ParkLive

You must not use ParkLive in a way that:

• Violates any applicable law, regulation, or third-party right
• Harms other users, the public, or the integrity of the platform
• Creates false trust signals or fake parking availability
• Manipulates rewards, scoring, reputation, or moderation systems
• Interferes with the security, stability, or performance of the service

3. Prohibited Content and Conduct

3.1 False or Misleading Parking Signals

You must not create, confirm, or distribute parking information that is:

• Knowingly false
• Misleading or deceptive
• Artificially generated to influence user behavior
• Submitted without a genuine basis in observed conditions
• Designed to cause inconvenience, confusion, or loss to others

3.2 Reward Farming and System Manipulation

You must not manipulate any reward, coin, points, badge, trust, or reputation system, including by:

• Creating fake accounts
• Coordinating with others to simulate activity
• Submitting repeated fake confirmations
• Using multiple accounts controlled by the same person
• Using devices, emulators, scripts, or automation to generate actions
• Triggering duplicate or artificial events to obtain rewards
• Attempting to exploit bugs, delays, timing windows, or race conditions

3.3 Spam and Abuse

You must not use ParkLive to:

• Spam signals, reports, support channels, or feedback forms
• Flood the platform with repetitive, low-quality, or abusive content
• Harass, threaten, intimidate, or abuse other users or staff
• Submit malicious, offensive, unlawful, or harmful content

3.4 Identity Abuse

You must not:

• Impersonate another person or entity
• Misrepresent your affiliation, identity, or authorization
• Use fake credentials or deceptive sign-in methods
• Create accounts for fraudulent or deceptive purposes

3.5 Technical Abuse

You must not:

• Probe, scan, or test the vulnerability of ParkLive systems without authorization
• Attempt unauthorized access to accounts, servers, databases, tokens, APIs, or admin tools
• Bypass authentication, rate limits, or security controls
• Upload or distribute malware, malicious code, or harmful payloads
• Use scraping, harvesting, crawling, or extraction tools at scale without written permission
• Reverse engineer or interfere with the service beyond what law clearly permits
• Exploit bugs or vulnerabilities for gain or disruption

3.6 Location and Device Manipulation

You must not manipulate platform signals through false technical inputs, including by:

• GPS spoofing or fabricated location signals
• Device tampering designed to falsify behavior
• Use of rooted, jailbroken, emulated, or modified environments to evade controls
• Masking identity or device state for fraud or abuse purposes

3.7 Unlawful or Harmful Use

You must not use ParkLive to support or facilitate:

• Illegal parking activity
• Fraud, deception, or unlawful commercial activity
• Stalking, surveillance, intimidation, or targeting individuals
• Interference with public safety or emergency access
• Any activity that could expose ParkLive or its users to legal or operational harm

4. Reports, Moderation, and Investigations

We may review accounts, signals, reports, device patterns, technical metadata, reward activity, and related records to detect abuse, enforce our rules, protect users, and maintain platform integrity.

We may investigate suspected misconduct using automated systems and human review where appropriate.

5. Enforcement Actions

If we suspect a violation of this Policy, we may take one or more actions at our discretion, subject to applicable law:

• Issue a warning
• Remove or suppress content
• Invalidate or reverse rewards, coins, points, badges, or related balances
• Limit features, visibility, submissions, or account functionality
• Require additional verification
• Temporarily suspend the account
• Permanently terminate the account
• Block devices, sessions, tokens, IP ranges, or technical identifiers
• Report unlawful conduct to appropriate authorities where required or appropriate

6. No Right to Rewards Obtained by Abuse

Rewards, coins, points, and similar benefits obtained through fraud, exploitation, manipulation, duplicate activity, automation, fake accounts, technical abuse, or policy violations are void.

ParkLive may remove, reverse, freeze, or refuse such rewards at any time.

7. Security and Platform Protection Measures

To protect the service, we may implement security and anti-abuse measures including:

• Rate limiting
• Cooldown periods
• Trust and reputation systems
• Duplicate-action detection
• Automated risk scoring
• Device and session integrity checks
• Location plausibility checks
• Temporary or permanent submission restrictions

8. Appeals and Reviews

If you believe enforcement action was taken in error, you may contact us at support@parklive.app.

We may review appeals, but we are not obligated to restore content, rewards, or accounts where we reasonably believe abuse, fraud, or risk is present.

9. Cooperation With Law Enforcement and Legal Requests

We may preserve, review, or disclose relevant information where reasonably necessary to comply with applicable law, valid legal process, protect rights and safety, investigate abuse, or enforce our agreements.

10. Policy Updates

We may update this Acceptable Use Policy from time to time. Updated versions become effective when posted or otherwise communicated unless a later date is stated.

11. Contact

• Operator: Shamshyn Oleksandr
• Country: Spain
• Legal Email: business@parklive.app
• Support Email: support@parklive.app

Violation of this Policy may result in immediate restriction, suspension, reward cancellation, or permanent removal from ParkLive.

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Last Updated: March 21, 2026

Effective Date: March 21, 2026

Version: 1.0